Business Partner – Permits

This is a fulltime permanent position.The City of Port Adelaide Enfield (PAE) is a welcoming, liveable City: made by people.  PAE acknowledges that we are on the traditional country of the Kaurna people of the Adelaide Plains.  Their cultural heritage, beliefs and relationship with the land are of continuing importance today. We work Better Together to deliver meaningful outcomes, we Grow & Improve our work every day, to ensure we Make a Difference for our community.  Our organisational values underpin our constructive culture and our vision for PAE is a welcoming, liveable city, made by people. With a diverse population of 139,000 residents, including families who have lived here for generations and more than a third of residents born overseas, we celebrate our differences while working together to create a dynamic, thriving, and connected city.You will be part of a team that values equity and belonging, participation, sustainability, integrity, and transformative action. Our goal is to foster a workplace culture that is fair, equitable, discrimination-free and safe for everyone. Your contributions will directly impact our goals of creating a thriving community, developing a prosperous economy, establishing a clean and green city, and building places for people.We currently have an exciting role for you to join the Community & Environmental Health Support team as a Business Partner – Permits. This role provides a single customer contact point for permits, processing ‘simple’ permits and referral and co-ordination of technical advice for ‘complex’ permits. The role places the customer at the front and centre of everything and seeks to make the permit process simple for our customers to engage in, while managing risk to council and risk to the community. The goal is to ensure the customer understands what to expect, what they must do, costs involved and how long the process should take.Key responsibilities of the position include:Responsible for receiving, assessing, and issuing of a variety of permits with the customer experience front of mind and in line with council policies, guidelines and legislative requirementsProvide advice to customers both internally and externally in relation to permitsCoordinating the end-to-end process for permits across Council departments including receiving and analysing technical advice on permit applications and communicating the advice with the customer.The successful applicant will have:Demonstrated ability to communicate effectively with a wide range of stakeholdersDemonstrated experience in problem solving to meet customer needsHighly developed written, oral and interpersonal communication skills, with the ability to adapt and relate to people from diverse backgroundsAbility to read and interpret plans submitted as part of the permit processKnowledge in traffic management.More information can be found on the Position Description located below.This is a Level 4 position which has a current salary range of $94,525 - $101,474 per annum (plus Super).Confidential enquiries can be directed to Lily Francis, Community & Environmental Health Support Leader on 8405 6080.To apply, simply complete the application process by clicking the ‘Apply’ button and attach your cover letter and resume. Applications close 20 July 2025.The City of PAE values diversity and inclusion and we encourage Aboriginal & Torres Strait Islander peoples, women, people living with disability, young people, LGBTIQ+ people and people from culturally and linguistically diverse backgrounds to apply. We are committed to providing an accessible and inclusive workplace.  We welcome a discussion around any workplace adjustments you may require. #bettertogether #growandimprove #makeadifferenceBenefits of working at PAEPosition Description AUD Port Adelaide 5015

Business Partner - Permits

This is a fulltime permanent position.

The City of Port Adelaide Enfield (PAE) is a welcoming, liveable City: made by people. 

PAE acknowledges that we are on the traditional country of the Kaurna people of the Adelaide Plains.  Their cultural heritage, beliefs and relationship with the land are of continuing importance today.

We work Better Together to deliver meaningful outcomes, we Grow & Improve our work every day, to ensure we Make a Difference for our community.  Our organisational values underpin our constructive culture and our vision for PAE is a welcoming, liveable city, made by people.

With a diverse population of 139,000 residents, including families who have lived here for generations and more than a third of residents born overseas, we celebrate our differences while working together to create a dynamic, thriving, and connected city.

You will be part of a team that values equity and belonging, participation, sustainability, integrity, and transformative action. Our goal is to foster a workplace culture that is fair, equitable, discrimination-free and safe for everyone. Your contributions will directly impact our goals of creating a thriving community, developing a prosperous economy, establishing a clean and green city, and building places for people.

We currently have an exciting role for you to join the Community & Environmental Health Support team as a Business Partner – Permits. This role provides a single customer contact point for permits, processing ‘simple’ permits and referral and co-ordination of technical advice for ‘complex’ permits. The role places the customer at the front and centre of everything and seeks to make the permit process simple for our customers to engage in, while managing risk to council and risk to the community. The goal is to ensure the customer understands what to expect, what they must do, costs involved and how long the process should take.

Key responsibilities of the position include:

  • Responsible for receiving, assessing, and issuing of a variety of permits with the customer experience front of mind and in line with council policies, guidelines and legislative requirements
  • Provide advice to customers both internally and externally in relation to permits
  • Coordinating the end-to-end process for permits across Council departments including receiving and analysing technical advice on permit applications and communicating the advice with the customer.

The successful applicant will have:

  • Demonstrated ability to communicate effectively with a wide range of stakeholders
  • Demonstrated experience in problem solving to meet customer needs
  • Highly developed written, oral and interpersonal communication skills, with the ability to adapt and relate to people from diverse backgrounds
  • Ability to read and interpret plans submitted as part of the permit process
  • Knowledge in traffic management.

More information can be found on the Position Description located below.

This is a Level 4 position which has a current salary range of $94,525 - $101,474 per annum (plus Super).

Confidential enquiries can be directed to Lily Francis, Community & Environmental Health Support Leader on 8405 6080.

To apply, simply complete the application process by clicking the ‘Apply’ button and attach your cover letter and resume. 

Applications close 20 July 2025.

The City of PAE values diversity and inclusion and we encourage Aboriginal & Torres Strait Islander peoples, women, people living with disability, young people, LGBTIQ+ people and people from culturally and linguistically diverse backgrounds to apply.

We are committed to providing an accessible and inclusive workplace.  We welcome a discussion around any workplace adjustments you may require.

#bettertogether #growandimprove #makeadifference

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