Library Officer – Customer Experience

There are 3 Fixed Term Contract positions available:1x Fixed Term Contract until July 2023 at 0.5 FTE2x 6 Month Fixed Term Contracts at 0.8 FTE Connecting people to deliver services to our community.At the City of PAE, we work Better Together to deliver meaningful outcomes, we Grow & Improve our work every day, to ensure we Make a Difference for our community. Our organisational values underpin our constructive culture. We are supportive, we take on challenges, seize opportunities, build great relationships and we are proud of what we deliver for our community. We are connected!The City of PAE values the diversity of the people we employ and serve. Diversity at the City of PAE means a workplace where individuals are recognised, respected, and engaged in ways that develop and harness everyone’s strengths.We provide excellent working conditions with job security, flexible working arrangements and support for professional development.We currently have an exciting opportunity for you to join City of PAE Libraries as a Customer Experience Library Officer.Our Customer Experience Library Officers are an essential part of our Library Service, serving our community by connecting them to all of the wonderful resources the library has to offer. If you have a passion for people and a love for libraries, this may be the job for you.Key responsibilities of the position include:Deliver exceptional customer experiences to library users across the City of PAEProactively assist customers with information enquiries and enable use of library resources, equipment, programs and Council servicesUnder the guidance of Branch Leadership, maintain collections in accordance with Collection Development Standards and GuidelinesSupport customers of community spaces at the Libraries, including room preparation, technology support and room bookingsSupport and participate in City of PAE Libraries Outreach activity, including Home Library Service deliveryDeliver readers’ advisory and technology troubleshooting for customersWill be required to work out of hours, evenings and weekends to support the operational requirements of the library. This position works across all of the City of PAE Libraries.The successful applicant will have:Diploma or Certificate I Library Studies (desirable), or within a public library serviceCurrent WWCC & Vulnerable Person Related Clearance (or willing to obtain)Current National Police Clearance (or willing to obtain)Current Driver’s LicenseExperience providing front line customer service in a community settingMore information can be found on the Position Description located below.This is a Level 2 position which has a current salary range of $69,364.85 - $75,138.30 (plus Super).Confidential enquiries can be directed to Chris Barnes on 8405 6907.To apply, simply complete the application process by clicking the ‘Apply’ button and attach your cover letter and resume. Applications close 5pm on Sunday 20 November 2022The City of PAE values diversity and inclusion and we welcome employees with a mix of background, characteristics, experiences, professional skills, and perspectives.#bettertogether #growandimprove #makeadifferencePosition Description: Library Officer - Customer Experience AUD Port Adelaide 5015